Returns and Refund Policy of The Love Trilogy

1. Overview

At The Love Trilogy, we specialize in providing a diverse range of eBooks. Understanding that every reader’s taste is unique, we offer a straightforward and customer-friendly returns and refund policy.

2. Returns Policy

• Digital Products: As our store exclusively sells eBooks (digital products), we do not offer returns in the traditional sense, as these are not physical items.

3. Refund Eligibility

• 14-Day Window: If you find yourself dissatisfied with your eBook purchase, we offer the possibility of a refund within 14 days of your purchase date.
• Condition: Refunds are considered only if you genuinely dislike the book.

4. How to Request a Refund

• Email Request: To initiate a refund, please send an email to mara@thelovetrilogy.com.
• Explanation Required: Your email should include a detailed explanation of why the eBook did not meet your expectations.

5. Evaluation of Refund Requests

• Discretion of Mara Jane: Each refund request will be evaluated by Mara Jane. We aim to be fair and understanding in our assessment.
• Right to Deny: Mara reserves the right to deny refund requests. This may occur if the request is deemed unjust or does not align with our policy terms.

6. Contact and Queries

• Further Assistance: For any questions regarding our Returns and Refund Policy, feel free to reach out via mara@thelovetrilogy.com.

7. Policy Updates

• Changes: This policy may be updated periodically to reflect changes in our practices or regulatory environment.